New Clients,

Please take the time to print out & review the New Client Information Sheet and the Policy Agreement.  These forms must be complete before Grooms To Go can proceed with the grooming of your pet.  Please have them ready at the time of the groom.  Thank you.

 

 

 

 

 

 
 
 
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About Your Pet

 

Your Name: _____________________________________________________________________________

 

Pet’s Name: __________________________________________________ Breed: ____________________________________________________________

 Male      ____________       Female  __________________ Spayed/Neutered ____________________________________

 Birthdate or Age: ______________

 My pet has (circle as many as apply):        

             Problems with Eyesight             Hearing Loss             Allergies         Warts/Growths           Epilepsy        

             Problems with…   Hips         Legs     Back

 

Any other problem area (please explain) ____________________________________________________________________________________________

My Veterinarian is: ________________________________________________________Phone Number: ______________________________________

 

Is your pet current on his/her * Rabies vaccine?  _____________

*Please note that this is a requirement for grooming.

 Is your pet on a flea & tick program?:         Yes / No          Frontline         Advantage             Other________________________________________

 

My pet has had “issues” with grooming in the past (please detail problem area or attitude):

____________________________________________________________________________________________________________________________

 

____________________________________________________________________________________________________________________________

 

____________________________________________________________________________________________________________________________

 

Has your pet had reactions to any grooming products?  If so, please detail: _________________________________________________________________

 

Approximate Date of Last Groom: ____________________________________

 

 


 

 

Grooms To Go Policy Agreement

Cancellations:

If you are not unable to keep your appointment, Grooms to Go requires 24-hour notice prior to appointment time so that we may fill your spot. 
A message left on our voice mail is fine.   Failure to provide 24 hours notice of cancellation or failure to provide access to the pet (such as forgetting to leave a key available for the groomer to access the pet) at your scheduled time may result in a $30.00 fee which must be paid in full prior to your next appointment.

Payment Policy:

All grooming fees must be paid in full at the time of the service.  We accept cash & checks.  Checks returned due to insufficient funds will be charged a 30.00 service fee.  We do not accept credit cards at this time.

Shavedown/Matted Hair Removal:

Removing heavily matted fur includes risks of nicks, cuts or abrasions due to warts, moles or skin trapped in the mats.  Matting can also trap moisture near the skin allowing bacteria to grow causing skin irritations that exist before the grooming process.  Effects of mat removal can include itchiness, skin redness and irritation, abrasions and some cases, failure of hair to regrow as originally.  Shaved pets are also extremely sensitive to the sun and can sunburn easily.  Pets who must have their coats shaved very short should be kept out of the sun for long periods of time until their hair can regrow and provide protection from the sun.

While we will take every precaution to insure your pets safety & comfort, Grooms to Go is not responsible for any adverse reaction as a result of mat removal and/or shave downs.

If your pet is matted your options are: 1: To brush the matted coat out and reschedule the grooming when the coat is mat free.  A $30 service must be paid at this time because fuel was expended to come to your home.   2: To agree to the shave down having read the shave down policy.

Emergency Care:

Your pets comfort and safety are our first priorities.  We make every effort to ensure that your pets grooming is pleasant and safe, however, if your pet becomes ill or hurt and the services of an veterinarian are required, you hereby give Grooms to To permission to obtain medical treatment for your dog if you are not available to do so and you agree to pay all veterinary expenses.

Fleas/Ticks:

Any dog that has fleas and/or ticks must receive a flea and tick shampoo.  There is an additional charge for the flea and tick shampoo. 

Safety:

Safety comes first for everyone in the grooming process- both human and pets.  You must inform us prior to grooming if your pet has bitten someone or has aggressive tendencies.  Owners will be held liable for any bites or property damage caused by their pet.  We will stop the grooming process if we feel that the pets behavior is compromising his safety or ours.  Prorated charges till apply.

Senior Pets and Pets with Health Problems:

Grooming procedures can sometimes be stressful, especially to a senior pet or a pet with a health condition.  Grooming can expose hidden medical conditions or aggravate existing ones.  Because these pets have a greater chance of injury, they will be groomed for cleanliness and comfort, in styles that will not add to their stress.  Grooms to Go will not be held responsible for any injury sustained during the grooming process of an elderly or health compromised pet.

Incliment Weather/Equipment Failure:

In the event of snow, ice or other severe weather event, Grooms to Go will contact you regarding your appointment and possible rescheduling.  Occasionally we may also experience mechanical problems with our mobile unit and in those cases we will also contact you to re-schedule your appointment.

 

 Owner’s Signature: ________________________________________________  Date: ____________